FindAm
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FindAm Help Center

Everything you need to know to sell on FindAm

📥 Download PDF Guide💬 Contact Support

Welcome to FindAm

FindAm is Cameroon's marketplace for products, services, properties, and jobs. Our mission: connect Cameroonian buyers and sellers through the WhatsApp they already use, with no commission and no hidden fees.

Throughout all of 2026, FindAm is 100% FREE for vendors.
No subscription. No commission. No hidden costs. You keep 100% of every sale.

How FindAm Works

  1. You create a shop and post your products on FindAm
  2. Buyers find your products through search or browsing
  3. When interested, buyers click WhatsApp to contact you directly
  4. You agree on price, delivery, and payment via WhatsApp
  5. You handle the sale and keep all the money

1. Creating Your Account

Step 1

Visit FindAm

Open findam.market in your browser, OR download the FindAm Vendors app from Google Play Store.

Step 2

Sign Up

Tap 'Sign Up'. You can sign up with:

  • Your Gmail account (fastest)
  • Your email + password
  • Your phone number
Step 3

Verify Your Email

Check your email. Click the verification link FindAm sends you.

Step 4

Choose Your Account Type

Choose the type that fits your business:

  • Businessif you sell physical products
  • Service Providerif you offer services
  • Property Agentif you rent or sell properties

2. Creating Your Shop

Your shop is your storefront on FindAm. Buyers will see your shop name, logo, description, and all your listings in one place.

Step 1

Go to Dashboard

After signing in, tap 'Dashboard'. You'll see a 'Create Shop' button if you don't have a shop yet.

Step 2

Choose Your Shop Name

Pick a name that's:

  • Memorableeasy to remember
  • Professionalsounds like a real business
  • Uniquenot the same as 100 others

Examples: 'Mama Joyce Fashion', 'NK Mart', 'Bamenda Tech Hub'

Step 3

Add Your WhatsApp Number

This is the number buyers will message. Use the format:

237XXXXXXXXX (with country code 237, no + or spaces)

Example: 237677123456

Important: Use a phone you check often. Buyers expect replies within 1-2 hours.

Step 4

Add Shop Logo and Description

Upload a logo (square image, 500x500px or larger). Write a short description telling buyers what you sell.

Step 5

Add Your Personal Photo

Upload a clear photo of yourself. Listings with personal photos get up to 3x more messages.

Tip: Your personal photo is DIFFERENT from your shop logo. Use both! Logo = brand, Photo = trust.

3. Posting Your First Product

Step 1

Click 'Post'

From your dashboard, tap the green 'Post' button. Choose 'Product'.

Step 2

Upload Photos

Upload 3-5 photos minimum. Good photos sell products.

Photo tips:

  • Use natural daylight (next to a window)
  • Plain background (white wall, table)
  • Show the product from multiple angles
  • No filters — buyers want to see the real thing
Step 3

Write a Clear Title

Bad: 'Phone for sale'

Good: 'iPhone 14 Pro Max 128GB — Like New — Bamenda'

Step 4

Write a Helpful Description

Tell buyers:

  • What's included (box, charger, accessories)
  • Why you're selling
  • Any flaws or issues (be honest!)
  • Why someone should buy it
Step 5

Set Your Price

Enter the price in FCFA. Tick 'Negotiable' if you're open to bargaining.

Step 6

Set Quantity (Optional)

If you have multiple, enter total quantity. FindAm will show 'X left' to buyers.

Step 7

Add Colors and Sizes

For clothes or shoes, list available colors (Black, Red, Blue...) and sizes (S, M, L, XL).

Step 8

Choose Delivery or Pickup

  • Deliverytoggle ON if you deliver
  • Pickuptoggle ON if buyers can pick up
Step 9

Add Location

Pick your city and quarter. This helps local buyers find you.

Step 10

Click 'Publish'

Done! Your product is now live on FindAm.

4. Coming Soon Products

Have products on the way? Maybe you ordered from China and they take 45 days? Use the Coming Soon feature to build buzz BEFORE products arrive.

How to Use:

When posting, scroll to the 'Inventory' section. You'll see a field called 'Available From'. Pick the date when your product will arrive.

Buyers will see a big amber 'COMING SOON' badge with the arrival date. The WhatsApp button changes to 'Message to Reserve'.

If Your Goods Get Delayed:

Edit your listing and update the date.

When Goods Arrive:

Edit the listing and click 'Mark as arrived (clear date)'. The badge disappears.

5. Managing Your Inventory

If you entered a quantity when posting, you can manage inventory after sales.

Accessing Inventory Management:

Dashboard → My Listings → Click any product → Edit. At the top, you'll see 'Inventory Management' with:

  • Totalhow many you started with
  • Soldhow many have been sold
  • Lefthow many remain

Quick Update: Add a Sale

When you sell items, click '+ Add Sale' and enter the number. FindAm updates inventory automatically.

Restock

Got more stock? Click '+ Restock' and enter how many to add.

Mark as Sold Out

When everything is gone, click '❌ Mark as Sold Out'.

6. Getting Verified

The green ✓ Verified badge on your shop is a trust signal. Verified vendors get more buyer messages.

How to Get Verified:

  1. Dashboard → Settings
  2. Click 'Submit ID for Verification'
  3. Upload a clear photo of your National ID Card (CNI) or Passport
  4. Submit — our team reviews within 24-48 hours
  5. Once approved, the ✓ Verified badge appears

Your ID is safe. We don't share it with buyers or anyone outside our verification team.

7. Selling Successfully

Respond Quickly

Reply within 1-2 hours on WhatsApp. The faster you reply, the more likely they buy from you.

Be Polite and Helpful

Treat every buyer with respect. Word travels fast in Cameroon.

Handle Sales Safely

Three safe ways:

  1. Mobile Money pre-payBuyer pays via MTN/Orange before you ship.
  2. Half before, half afterBuyer pays 50% via Mobile Money. Rider delivers. Buyer inspects, pays remaining 50%.
  3. Meeting point inspectionMeet in a public place. Buyer inspects. Buyer pays via Mobile Money.

Warning: Be careful with delivery riders handling cash. Use Mobile Money whenever possible.

Frequently Asked Questions

Q: Is FindAm really 100% free?

A: Yes, throughout all of 2026. No subscription, no commission, no hidden charges. You keep 100% of every sale.

Q: How do I get paid?

A: FindAm doesn't handle payments. Buyers pay you directly via Mobile Money (MTN/Orange) or cash. You decide.

Q: Can someone else manage my shop?

A: Yes! Share your account credentials with someone you trust. Both can use the shop's WhatsApp via WhatsApp Web.

Q: Why hasn't anyone messaged me yet?

A: Marketplaces take time. Tips: (1) Add personal photo + submit ID, (2) Post 5-10 products, (3) Share listings on WhatsApp Status, (4) Use quality photos.

Q: What if a buyer scams me?

A: Use Mobile Money pre-payment for higher-value items. Never give your product without seeing payment. Report scammers to FindAm.

Q: Can I sell across all of Cameroon?

A: Yes! Set the location for each listing. Buyers in those cities will find you.

Q: How do I delete a listing?

A: Dashboard → My Listings → click product → Edit → set status to 'Inactive' or delete.

Q: How do I report another vendor for fraud?

A: On any listing or shop, click 'Report'. Tell us what's wrong. Our team reviews within 24 hours.

Need Help? Contact Us

If something isn't clear or you have a problem, reach out:

💬 WhatsApp: +237 681 703 716

📧 Email: noelnkwain@gmail.com

🌐 Website: findam.market

FindAm — Built for Cameroon 🇨🇲

Your success is our success. Welcome to the FindAm family!